Hey Trailmixers,
If you’ve noticed some weird delays, missing content, or errors when trying to interact with the site lately, I want to clear the air. It’s not your browser, and it’s not a ghost in the machine—it is entirely the fault of my current hosting provider, Network Solutions.
Here is a quick look behind the curtain at what is happening and how we are going to fix it.
The Corporate Shell Game
Network Solutions isn’t the independent, reliable tech company it was when I moved us here many years ago. Through a series of acquisitions over the last few years, it was swallowed up by a massive private equity-backed conglomerate called Newfold Digital (formed when investment firms like Clearlake Capital merged Web.com, Endurance International Group, and Network Solutions into one giant umbrella).
As is the playbook when private equity takes over web hosting, the focus immediately shifted from customer reliability to aggressive corporate cost-cutting.
The Oracle Cloud Migration Mess
To slash their overhead, Newfold Digital recently started migrating their network of brands over to Oracle Cloud infrastructure. For boutique, independent sites like Trailmix, this forced migration has been a complete disaster. We are currently dealing with:
- Broken Firewalls: Their new security architecture (specifically an OpenResty firewall block) is horribly misconfigured. It is actively intercepting my connection and blocking me from publishing new posts.
- Database Chokeholds: They are severely throttling background resources to cram as many sites onto their servers as possible. This is what causes the site to time out or throw errors when you try to leave a comment.
- Non-Existent Support: Because they’ve consolidated so many distinct brands into one massive pool, their outsourced technical support is stretched incredibly thin and unable to fix the underlying server architecture.
What Happens Next?
I refuse to let corporate penny-pinching ruin this community. Because Network Solutions can no longer provide a functional platform, I have decided to move Trailmix to a new, premium server company ASAP. I want to be completely upfront: migrating a website is never fun for any of us. Over the next week or two, there will likely be some brief downtime, weird visual glitches, or broken links while we pack up our digital boxes and move the database to a better neighborhood.
Please bear with me while I get this sorted out. I promise the end result will be a much faster, much more reliable Trailmix for all of us.
Thanks for sticking around!